Privacy Policy

Scope

This Privacy Policy applies to the games, websites, and related services of Tidereach Studio, collectively referred to as the “Services.” We will periodically publish new versions of this Privacy Policy on tidereachstudio.com. If you continue to use the Services after the effective date, you will be bound by the updated Privacy Policy.

Does Tidereach Studio Collect My Personal Information?

By accepting to play games or use other products developed by Tidereach Studio, you consent to our use of certain personal information. This information is intentionally collected to save specific player data and to enable us to contact you when necessary. Your personal information helps us provide you with the most effective services.

Information We Collect:

• Player name
• Messages you send to the Services (e.g., chat logs and player support tickets)
• Your email address, gender, and age (if connected via Facebook)
• Your IP address and mobile device identifiers (e.g., device ID, advertising ID, MAC address, IMEI)
• Device data, such as device name, operating system, browser type, and language
• Data collected using cookies and similar technologies
• General location data
• Information about your use of the Services, including game settings and interactions with other players
• Data received when you connect third-party tools such as Facebook or Google

Purposes of Using Information:

• Creating accounts and allowing you to play our games
• Verifying and confirming payments
• Providing requested products and services
• Creating and updating player profiles
• Developing Services and improving player experience
• Providing social features
• Responding to comments, questions, and player support
• Offering promotions
• Sending updates, security alerts, and support messages
• Facilitating communication with other players
• Personalizing services, content, and advertisements
• Analyzing and monitoring usage
• Automatic or manual chat review
• Taking action against cheating or misbehavior
• Advertising and analytics purposes to improve services

Sharing Your Information

Your data may be accessed by others in the following situations:

• Other players may see your profile and messages in-game
• Service partners may process data on our instructions for hosting, support, ads, analytics, and fraud prevention
• Data may be exchanged with companies or disclosed to authorities to prevent fraud or illegal activities
• With your consent, data may be disclosed to protect rights, property, or safety of Tidereach Studio, players, or others
• Partner features (social media, in-game ads) may access data under their privacy policies

Data Security

We take appropriate measures and follow industry standards to secure personal data. Security protocols ensure unauthorized access or use is prevented. While we strive to protect your data, no method of transmission over the Internet is 100% secure. By using our services, you accept these risks.

We retain data while accounts are active or needed for services, periodically de-identifying unused accounts and unnecessary data.

Third-Party Data Collection

By using our services via third-party platforms (Facebook, Google Play, iTunes), you consent to access and collection of data from your accounts or cookies stored on your device.

Our games may include third-party tracking tools like Google Analytics for SDK, API, and cookie-based data collection. For more info: Google Analytics Terms.

Opting Out of Interest-Based Ads

• Android: Opt out of Ads Personalization
• Apple iOS: Limit Ad Tracking

Cookies and Similar Technologies

Cookies track user choices, virtual item purchases, pages visited, favorite games, and time spent in games. Disabling cookies may limit some game functions.

Push Notifications

With your consent, push notifications may be sent for updates, promotions, and service information. You may disable notifications via device settings.

Age Restrictions

We do not knowingly collect data from children under 16. Minors aged 16–17 should obtain parental consent before providing personal information.

Rights to Access and Delete Data

You may request to know or delete your personal information. To exercise your rights, email kay@tidereachstudio.com with the subject “Personal Data.” Verification is required before processing requests.

Contact Us

If you have any questions or complaints, please contact: kay@tidereachstudio.com